MOBILE DEVICE AT THE WORKPLACE – REDUCING SECURITY RISKS
The new smartphones have already become a vital component for the corporate world. During the last few years more and more companies decided to provide their employees with the mobile devices to facilitate their work. However, if you think about giving smartphones to your workers, don't forget to think about the way you will control their proper usage.
WHY DO COMPANIES NEED PROVIDE THEIR EMPLOYEES WITH SMARTPHONES?
The smartphones give employees the possibility to handle different tasks in an unusual manner, so to speak, on the go:
- To keep in touch both with colleagues and clients even without being at workplace
- To post on social networks
- To check and respond to the emails
- To find the right way to the appointment place using Google Maps
- To book accommodation and travel without any hassles
- To analyze the traffic of the given website.
The employees that benefit the most from the corporate smartphones are the salespeople, technical support representatives, top executives and people spending a lot of time out of the office.
If the employer makes a choice to provide his employees with smartphones, he expects to see the increase in their productivity more effective time and project management as well as higher control level of the access to company information.
THE NEGATIVE ASPECTS OF SMARTPHONE USAGE AT THE WORKPLACE
The positive influence of smartphones usage for business needs may seem to be a totally winning situation. However, there are also negative aspects that could cause some problems at workplace. Some of the potential problems are mentioned below:
- Wasting the time and resources of the company on personal calls;
- The increasing risk of security breaches;
- The higher possibilities for industrial espionage;
- The growth of company's costs, in particular, when the phones are used to satisfy personal needs of an employee.
HOW COULD THESE PROBLEMS BE SOLVED?
Of course, the issues mentioned before could all be seen as disadvantages for the company owned cellphones. But the tendency of growing number of corporate phones can't be slowed down by any of them. The companies may use a simple method to secure themselves - mobile phone monitoring software of different kinds.
The software similar to Appmia, aiming to monitor the employees’ phones, can both solve and prevent the above mentioned negative issues. The main question that employers wonder about while deciding to give smartphones to their workers is whether they will be used appropriately. Some companies’ owners state that due to employees phones monitoring they succeeded in significantly reducing, the costs on the maintenance of the firm’s equipment as the cases of phones usage for personal needs have decreased. Consequently, it also has had positive influence on work productivity.
In this situation, the phone monitoring software could help to identify how much time and money was spent by your employees for their personal calls. The cell phone tracking apps may also monitor sent/received emails and messages that can be used as an evidence for applying disciplinary sanctions. In addition, when employees are aware of the fact that they can be tracked, they will think twice before using their corporate phones for personal needs.
The cell phone monitoring software can also play a large role in regards to the protection of confidential data as having such information on employees phones arises a security. With the help of software like Appmia you can ensure how this information is used and prevent some unwanted issues. That is also the way to make sure that your employees are not involved in industrial espionage and do not share the information with competitors.
The monitoring software may also be of some help when the device is stolen of lost. It is possible to prevent the information leakage by locking or wiping the phone remotely. In addition, GPS tracking option can help to identify the phone location.
The monitoring of your employees’ mobile phones is a great idea for saving company time and money under the condition that it's handled appropriately. The most important is to inform the employees that they are monitored. This might be done through the contract where it is clearly stated that all company devices can be tracked.